Telus technical support - An Overview

Telus technical support - An Overview

Blog Article

Nevertheless, following examining the agreement, I noticed it didn’t replicate the reductions or program information talked about, including the 500GB of data and extra savings for pre-approved payments.

• I had been bounced among several brokers, my phone calls were disconnected, And that i gained inconsistent data with regards to my agreement and discount rates.

@Oleginza Wrote: I identified as Telus CS at eight.55AM Mountain time plus they hanged up on me, indicating that I must connect with throughout "normal office hrs". Is this for actual?

If an automatic assistant asks for The key reason why within your simply call, mention "I wish to make payment arrangements for my mobility Monthly bill".

How do I realize that particular person.  I think I'm heading into a new billing cycle and I happen to be operating in circles for weeks

at the Black Friday i identified as Telus to have me a brand new mobile line for my daughter if there is a deal like i acquired Beforehand for my other Children being a loyal customer with Telus.

I'm composing to express my deep dissatisfaction With all the customer service I acquired whilst aiming to make clear the main points of my new agreement and reductions. My current working experience has remaining me feeling pissed off, undervalued, and worried about your staff's All round top quality of support.

Surely not the expertise we want our customers to acquire. Be happy to mail us A personal concept and we will examine our solutions to acquire this resolved for you.

I have never been so annoyed with a business.  It is actually impossible for getting responses from Telus.  My Monthly bill is improved numerous occasions considering the fact that signing up with them a yr ago after a promoter arrived to our door and drew us in with engaging features.  She even stated Telus would purchase Shaw's deal penalty to maneuver us about.  I regret each individual second Telus customer service of transferring.  It will require up a lot of the afternoon to talk with a person at Telus.  Keep times estimate an hour or so only being forwarded to another person and placed on keep for another hour.  My agreement arrangement exhibits what my Invoice must be However they arbitrarily transform my Invoice to 100.

Car-advise aids you rapidly slim down your search results by suggesting possible matches when you style.

I'm in search of the phone number to simply call to speak to some agent and questioning whenever they can be found in the weekend. I intend to make payment preparations and tried to on chat, on the other hand they advised me I have to call. 

@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time they usually hanged up on me, indicating that I really need to connect with for the duration of "standard Office environment several hours". Is this for true?

The TELUS workforce acknowledges that our get the job done spans a lot of Territories and Treaty locations and we have been grateful for the standard Know-how Keepers and Elders who will be with us currently, anyone who has long gone right before us and also the youth that inspire us.

Looks as if all we could do now's air our grievances with a public Discussion board in the hopes of somebody able of authority can actually do one thing about it.  

I had been finally provided situation variety 21911243 and explained to that a manager would contact me back inside of two several hours, which didn't take place. In its place, I had been informed that I needed to wait 24 hrs.